Refund Policy

Refund policy

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The refund will be processed after the product is picked and quality checked by the QC team.

Payment Method	Refund Option	Refund Time
Cash On Delivery (COD)	Bank Deposit	4-5 working days
Khalti / IME Pay	To be credited in respective account	2-3 working days
ESewa	To be credited in respective account	2-3 working days
Card Payment
Visa & Master Card	To be credited to card	7 working days
Credit Card	To be credited to card	7 working days

Shipping charge refund

If the refund is initiated due to “no longer needed” -then the shipping charge will not be refunded

If the refund is initiated due to defective/damaged/wrong/quality issue then the shipping charge will be refunded.

A. To Z. Online Bazar Pvt. Ltd. is a well-established and multifarious company. A to Z Online Bazar is one of the best online shopping marketplace based in the capital city-Kathmandu. Our office and store are located at Buddha Bhawan Putalisadak Kathmandu Nepal.

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