Refund
policy
If
your product is eligible for a refund, you can choose your preferred refund method based on the table below. The refund will be processed after the
product is picked and quality checked by the QC team.
Payment
Method |
Refund
Option |
Refund
Time |
Cash On Delivery (COD) |
Bank Deposit |
4-5 working days |
Khalti / IME Pay |
To be credited in respective
account |
2-3 working days |
ESewa |
To be credited in respective
account |
2-3 working days |
Card Payment |
||
Visa & Master Card |
To be credited to card |
7 working days |
Credit Card |
To be credited to card |
7 working days |
Shipping charge
refund
If the refund is initiated due to “no longer needed” -then
the shipping charge will not be refunded
If the refund is initiated due to defective/damaged/wrong/quality issue then the shipping charge will be refunded.